How Registered Agents Inc. Built a More Competitive Legal Services Offering with a LLC notice API Integration

RAI automated its public notice submission process with Column — cutting out error-prone manual work and freeing its team to focus on serving clients better.

The Problem: Manual Entry Was a Liability, Not Just an Inconvenience

Registered Agents Inc. (RAI) was submitting legal notices the old-fashioned way: by hand, across multiple systems. As Andrew Corsberg, who works in RAI's legal department, put it:

"It took too much time, not to mention when you add a human into the equation. Humans are prone to make errors, and this is a legal notice. Anything we mess up — because someone inputs the wrong name, or didn't type out the proper date — creates downstream headaches for our clients."

The scale of the manual burden was significant. Corsberg described it directly:

"All that manual entry was ripe for problems. We'd have five people spending an hour trying to get the proper information, manually input it into websites, suffer through a billion buffering issues, re-type information, re-update our database. You can see how a lot of problems can arise."

For a legal services business, this isn't just an operational headache — it's a client trust problem. Every re-typed field is another chance for an error to reach a client's legal notice.

Why This Matters for Legal Services Businesses

If your firm handles legal notices, filings, or other client-facing paperwork at volume, this will sound familiar:

• Manual re-entry is where errors live. The more times data is keyed in by hand, the more chances something gets mistyped.

• Headcount gets consumed by low-value work. Hours spent fighting slow portals and re-entering data are hours not spent on client service.

• Reliability is a competitive differentiator. Clients notice when a provider's process is clean, fast, and error-free — and when it isn't.

The Solution: A Simple, Reliable API Integration

RAI partnered with Column to build a direct integration that replaced manual submission with a single automated step. RAI brought in Kat Bozin, a developer on its own team, to help build it and, according to Corsberg, she "crushed it."

Bozin's take on working with Column's integration:

"Column was always quick to respond and quick to accommodate our questions. Their integration is also really easy to work with. We just send over the notice text with a click of a button, and that's it. It's a huge plus for us that it's not overly complex."

The collaboration itself was smooth from RAI's side, too. As Corsberg described the build process:

"We were all a team. Every week we made progress. Everybody involved understood exactly what we were trying to do."

The Result: Manual Labor Reduced to a Button Click

The impact was immediate and concrete. In Corsberg's words:

"The manual labor has been reduced to a button click. Seriously. Five minutes go by, and it's done. The integration takes care of so much crazy work."

That shift — from an hour of manual, error-prone data entry to a five-minute automated task — is what let RAI offer a more competitive, more reliable service without adding risk or headcount.

The Bigger Picture

Corsberg summed up why this mattered beyond just saving time:

"If they could help us streamline the process, we could increase notice volume, have more competitive prices, and provide a better service to our clients. We wanted to be a rising tide that lifts all ships."

That's the real case for automation in legal services: it's not just about doing the same work faster. It's about removing the human error inherent in manual data entry, freeing staff for higher-value work, and giving your firm room to offer better pricing and better service — all at once.

If your team is still manually re-entering the same notice or filing information across multiple systems, it's worth asking what an integration like RAI's could do for your error rate, your staff's time, and your clients' experience.

Interested in what an integration could look like for your business? Column works with law firms, governments, and legal services companies to automate public notice workflows end-to-end.